Because we begin preparing orders shortly after they're placed, we're unable to accommodate cancellations once processing has begun. Please review your selections carefully before completing your purchase.

To protect product integrity and ensure every customer receives products in pristine condition, all Bathe Pretty purchases are considered final sale. We do not accept returns or exchanges. If your order arrives damaged or incorrect, please contact us within 24 hours of delivery, and we'll be happy to resolve the issue.

If you notice an incorrect shipping address, please contact us as soon as possible. We can only update addresses before an order has been processed for shipment. Once an order has shipped, we're unable to make any address changes.

Orders are typically processed within 3–5 business days before being shipped. Once your package has been transferred to the carrier, delivery times are outside of our control and may vary depending on your location.

If your package is delayed, lost, or marked as delivered but hasn't arrived, please check your tracking information and contact the shipping carrier first. If you added Route Package Protection at checkout, you can submit a claim through Route for a fast and convenient resolution.

Our soaps are handcrafted with carefully selected plant-based oils, butters, premium fragrance oils, and mineral-based colorants. They are formulated to cleanse gently while leaving skin feeling soft and comfortable. If you have sensitive skin or known ingredient sensitivities, we recommend reviewing the ingredient list and performing a patch test before use.

Our fragrances are thoughtfully balanced to be present without being overpowering. Each composition is crafted to enhance the experience with a refined scent that lingers softly on the skin.

Our cold-process soaps are thoughtfully formulated with nourishing plant-based oils, colloidal oatmeal, and coconut milk to create a rich, gentle lather that leaves skin feeling soft and comfortable after cleansing.

Our soaps are designed primarily for the body. For facial use, we recommend choosing a gentle, fragrance-free bar without exfoliants or shimmer. Our Signature bar was created for those who prefer a completely fragrance-free option. As with any new skincare product, perform a patch test first.

For the longest-lasting bar, allow your soap to dry fully between uses on a well-draining soap dish and keep it out of direct streams of water. Proper storage helps preserve its shape, extend its longevity, and maintain the experience it was crafted to deliver. Unused bars will continue to harden over time, naturally increasing their lifespan.

Yes. Our products are crafted with thoughtfully selected plant-based oils, responsibly sourced RSPO-certified palm oil, and are never tested on animals.

No. Cold-process soap doesn't rely on synthetic detergents to create lather. During the soapmaking process, the plant-based oils are transformed into true soap, with coconut oil contributing to the rich, bubbly lather while other oils provide a creamy, conditioning cleanse.

No. Our products are formulated without parabens or phthalates. We carefully select every ingredient for quality, safety, and the experience it creates.

Our soaps are made with gentle, thoughtfully selected ingredients, but they are fragranced and intended for external use. If using one on a child, we recommend choosing our fragrance-free Signature bar whenever possible and performing a patch test first. Our body crèmes contain a higher concentration of fragrance and are best suited for older children and adults. For infants, toddlers, or children with highly sensitive skin, consult your pediatrician or dermatologist before use.

We don't make medical claims about our products or recommend them as treatments for eczema or other skin conditions. If you have dry or sensitive skin, our fragrance-free Signature bar may be a good place to start. As with any new skincare product, we recommend performing a patch test before regular use. For persistent skin concerns, consult your dermatologist.

Every Bathe Pretty soap is handcrafted in small batches, making subtle variations in color and design part of its character. These differences are a hallmark of artisan craftsmanship and never affect the quality, fragrance, or performance of the bar.

Some fragrances—especially those containing vanilla, amber, or warm gourmand notes—naturally deepen in color over time. As a result, your body crème may gradually shift from white to ivory, tan, or light brown and a sign that your product is made in small batches rather than with artificial whitening agents. This is a normal characteristic of the fragrance and does not affect the quality, safety, or performance of the product.

Our body crèmes are intentionally rich and concentrated, so a little goes a long way. They absorb beautifully into the skin while leaving a soft, velvety finish without a greasy feel.

No. While our formula is deeply moisturizing, it's designed to absorb quickly with a silky, non-greasy finish that leaves skin feeling soft, comfortable, and beautifully fragranced.

A small amount is usually all you need. Massage a thin layer into clean, dry skin, adding more as desired. Because the formula is concentrated, a little goes a long way.

Absolutely. Our body crèmes are designed for daily use and can be applied whenever your skin needs moisture or whenever you'd like to enjoy your fragrance throughout the day.

Our body crèmes are formulated specifically for the body. Facial skin can be more delicate, so we recommend using products intended for facial care instead.

Our body crèmes are designed to leave a noticeable yet refined fragrance on the skin. Longevity varies depending on the fragrance, skin type, and environment, but many customers enjoy several hours of wear. Applying to freshly cleaned skin and layering with complementary products can help extend the experience.

Store your body crème in a cool, dry place away from direct sunlight and excessive heat. Always replace the lid securely after use to help preserve the texture, fragrance, and overall quality.

Our formula is enriched with skin-conditioning ingredients including aloe vera, panthenol (Vitamin B5), calendula, chamomile, cucumber, rice bran, and rosemary extracts to help leave skin feeling soft, smooth, and comfortable.

Because our body crèmes contain rich emollients, temporary softening may occur during extreme temperatures but they shall not melt. If your crème arrives warm, simply allow it to return to room temperature before using. This will not affect its quality or performance.